Shipping & Returns

If you have any questions or help please contact us info@MyBooksHome.com

1：Buying an ebook

• Find the e-book you want to purchase on (website),or you can browse through the categories if you need some inspiration.
• After the purchase is completed, the order details and e-book download link will be sent to the email you filled in when purchasing. If you do not receive the email please contact us (info@MyBooksHome.com)

2：ebook format

• We currently provide 2 e-book formats: PDF and EPUB。

​

3：Reading online

• Sorry, we currently do not support online reading。

​

4：How to get a refund

• For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

1：To submit a refund request, please contact us at (info@MyBooksHome.com).

2：Return of eBook for no reason.

• This can be done within 1 day of purchase. We will issue a refund. you’ll be automatically refunded on your original payment method within 10 business days.
• If more than 15 business days have passed since we’ve approved your return, please contact us at (info@MyBooksHome.com).

3:Return of ebook for a valid reason​

• Please contact us (email) and state the reason for the refund, but it is entirely at our discretion whether to grant a refund on a case-by-case basis.

               "I didn't like this book" is not a valid reason.

• After 7 days

                We are unlikely to do so. Whether we process a refund after such a long time is entirely at our discretion, and if we do grant a refund in these circumstances, it will only be in the form of a  gift card. The gift card can be used to purchase e-books on (website).

​

4：product problem

• If the e-book you purchased from us does not match its description in some way, or if the content of the book is incorrect, then we will process a full refund without hesitation.

​

5：The description includes, among other things:

• e-book file format
• Supported reading devices and operating systems
• Number of pages

​ 6：There's a variety of real-world issues that can trigger a refund. Just contact our support eam and they'll be glad to help. 

​

7：Exceptions / non-returnable items

• Unfortunately, we cannot accept returns on sale items or gift cards.

​